Frequently Asked Questions

Fulfillment

We fulfill orders within 3 business days (Mon-Fri), a timeline which does not include Weekends or Holidays. Once the order has been fulfilled it will be marked as 'shipped'.

Please remember that the delivery of your order is the responsibility of the shipping carrier.Once a package leaves our fulfillment location, you must reach out directly to the shipping carrier to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.

Delivery Carrier 

We use USPS (United States Postal Service) and UPS for deliveries inside the United States and abroad.

If you have questions about your order email us hello@amplifyplanner.com

Yes, we do ship internationally. We understand international shipping can be expensive, we are providing the best rates possible.

Delivery Carrier & International Orders

We use USPS (United States Postal Service) and UPS for deliveries inside the United States and abroad. All of our shipments leave the United States and will likely spend time in the customs for out of country orders where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from one to three days in customs.

IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

We do our best to ship out orders in a timely manner. As much as we wish we could adjust the details of your order, for security purposes, we will not be able to change the items in the order once it has already been placed.

Due to the nature of our physical products, once shipped we cannot accept returns or cancellations. 

Due to the nature of digital products, we do not offer returns on digital products.

Please see our full return policy here.

If you would like to cancel an order it must be made within 24 hours of placing the order by contacting us with your order number, please email this request and required information to hello@amplifyplanner.com. Due to the nature of our items, once shipped we cannot accept returns or cancellations. See our full cancellation policy here. 

Send an email to hello@amplifyplanner.com and include:

1. Order Number

2. Photos of the damaged product

3. Explanation of what happened

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.

*Rates from 0% APR 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

For non-interest bearing orders, debit and credit cards are accepted through Shop Pay. For interest bearing orders, you can only pay using a debit card.

Shop Pay Installments is only available to customers with a United States billing address and a United States mobile phone number. Customers with international billing addresses or phone numbers can't use Shop Pay Installments.

Yes, 17,500 USD is the order value limit that applies to purchases using Shop Pay Installments, including discounts, shipping, and taxes.

You can't purchase gift cards using Shop Pay Installments. If you want to purchase gift cards along with Shop Pay Installments eligible products, then you need to place two separate orders.

No, there are no late fees if you miss a scheduled payment.

There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future. If you have questions about a missed installment payment, then you can contact Affirm support for assistance.

Please see our Shipping & Returns FAQ section regarding product Returns.

If a return is possible, then we will advise you how much the refunded amount will be. After your refund is processed, the refund amount will be applied to your original payment method within 3-10 business days and your balance will be updated.

If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.

If your refund is more than your purchase balance, then the difference is returned to your original payment method within 3-10 business days.

If your order is made with interest payments, then the paid interest isn't refunded. When you make payments, the funds are first applied to the accrued unpaid interest and then to the principal. Interest is the cost of borrowing, and isn't refundable.

For questions about installment payments on Shop Pay, visit https://shoppay.affirm.com/

A full PDF of the planner is not available for download.

We do offer the daily, weekly, and monthly layouts in a PDF download for you to test. Go to the downloads page.

You can use your PDF planner using any digital software you'd like. You can also customize the cover to your own preference. As long as you uphold the United States and international copyright laws.

This means that the PDF Planner CANNOT be:

- Shared with anyone (electronically or physically)

- Emailed to anyone

- Reprinted

- Copied

- Sold for a profit (digital or physical format)

- Manipulated or changed

- Altered or reproduced in any form without prior consent from Amplify Planner, LLC

PDFs of the planner are under strict copyright rules and it is meant for your personal use only. This means you can't share it with your friends, under any circumstances. You may not print a PDF of the planner or email it to anyone without the permission of Amplify Planner, LLC. If your friend or someone you know would like to use a PDF of the Amplify Planner, they must make a purchase that comes with a subsequent PDF or download samples directly from the downloads page.

Yes! We have a ton of free functional inserts for your planner. Check out our Free Downloads page.

The majority of your favorite pens will work great in the Amplify Planner! However, we suggest staying away from any alcohol-based or permanent pens or markers as they will bleed through the paper. Although we do use high-quality paper, if you have brand new markers or highlighters that are extra juicy, use caution, they may bleed through.

You can also check out our Amazon store for our favorite pen and planner accessory recommendations.

We do! Check out our Accessories page.  If you'd like to suggest a specific accessory shoot us an email hello@amplifyplanner.com

Check out the shops we love and recommend: Visit our Community page

If you're wanting to use stickers in the Amplify Planner and you're wondering about sizing, here are our column widths:

Tasks list: 1.81

Hourly timeline:1.68

Freedom boxes: 1.92

If you sell Amplify Planner stickers or accessories and want to be listed here, please reach out to us! We'd love to see what you've created to review your shop.

We do our best to represent the true planner color cover in each of our product photos.

However, the colors on any screen such as a laptop or phone can be altered depending on the screen and color settings of the device. So there is always a slight chance the cover color may not appear true to color on your device.

Size: 7x10"   (7 3/8" x 10 1/8" with the cover and coil)

Width: 1/2 inch

Weight: 1.0 lbs

Coil: Metal

Page Count: 180

Paper: 80# bright white

Tabs: Mylar coated

Cover Material: Synthetic paper

At this time, Ampilfy Planner only comes in American English.

Anything you want!

Other users have used them for: meal planning, social media, workout tracker, sleep tracker, gratitude, word of the day, important deadlines and more!

Check out our Facebook Community to get inspiration and ideas from other Amplify Planner users!

We don't offer any customization when placing your order, however, feel free to use stickers, washi tape, and markers to make it your own!

Yes! We will offer new cover colors each quarter. Also keep in mind, colors from a previous quarter may not be offered again. Choose wisely ;) Our Facebook community suggests and votes on the colors for each quarter, if you want to help us choose the colors each quarter, join our Facebook community!

The Amplify Planner is a Sunday Monthly start, and a Monday Weekly start.

At this time we do not offer the option to choose your start day. If you'd prefer a different start day, we recommend purchasing our Undated Planner so you can decide which day of the week your planner starts.

New planners are released each quarter.

We do our best to release the next month's quarter at least 3-4 months before the quarter begins.

Bundles include all four quarters in a single shipment (Q1, Q2, Q3, and Q4 for that calendar year). Each planner has a Sunday start monthly layout and a Monday start weekly layout. We do not offer bundles for Undated planners.

You have the option to choose one cover color for all four quarters. At this time we do not offer bundles in multiple color covers.

We do our best to release new bundles 3-4 months before the new year begins.

We're currently working on restructuring our affiliate program. Check back here for updates!

We do! New customers get 10% off their first order, just click the "Get 10% Off!" bar at the bottom of the screen!