We generally fulfill orders within 1 business day and sometimes as quickly as hours after placing your order! However, we cannot guarantee this speedy fulfillment all the time, especially during launches when we have a larger influx of orders.
That being said...our standard fulfillment time on orders is within 3 business days (Mon-Fri), a timeline which does not include Weekends or Holidays. Once the order has been fulfilled it will be marked as 'shipped'.
Please remember that the delivery of your order is the responsibility of the shipping carrier. Once a package leaves our fulfillment location, you must reach out directly to the shipping carrier to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.
We use USPS (United States Postal Service) and UPS for deliveries inside the United States and abroad.
If you have questions about your order email us firstname.lastname@example.org