Frequently Asked Questions


Shipping & Returns

When will my planner ship?

Fulfillment

We fulfill orders within 3 business days (Mon-Fri), a timeline which does not include Weekends or Holidays. Once the order has been fulfilled it will be marked as 'shipped'.


Please remember that the delivery of your order is the responsibility of the shipping carrier (USPS).Once a package leaves our fulfillment location, you must reach out directly to the shipping carrier to resolve delivery issues. You should have your tracking number ready when reaching out to the shipping carrier.


Delivery Carrier 

We use USPS (United States Postal Service) and UPS for deliveries inside the United States and abroad.


If you have questions about your order email us hello@amplifyplanner.com

Do you ship internationally?

Yes, we do ship internationally. We understand international shipping can be expensive, we are providing the best rates possible.


Delivery Carrier & International Orders

We use USPS (United States Postal Service) and UPS for deliveries inside the United States and abroad. All of our shipments leave the United States and will likely spend time in the customs for out of country orders where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from one to three days in customs.


IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.

Can I make changes to my order after it's been placed?

We do our best to ship out orders in a timely manner. As much as we wish we could adjust the details of your order, for security purposes, we will not be able to change the items in the order once it has already been placed.

What is your return policy?

Due to the nature of our physical products, once shipped we cannot accept returns or cancellations. 


Due to the nature of digital products, we do not offer returns on digital products.



Please see our full return policy here.

What is your cancellation policy?

If you would like to cancel an order it must be made within 24 hours of placing the order by contacting us with your order number, please email this request and required information to hello@amplifyplanner.com. See our full cancellation policy here

My planner was damaged during shipping, what do I do?

Send an email to hello@amplifyplanner.com and include:


1. Order Number

2. Photos of the damaged product

3. Explanation of what happened

Planner Accessories

Is a PDF download available?

A full PDF of the planner is not available for download.


We do offer the daily, weekly, and monthly layouts in a PDF download for you to test. Go to the downloads page.

What are the rules for PDF downloads of the planner?

You can use your PDF planner using any digital software you'd like. You can also customize the cover to your own preference. As long as you uphold the United States and international copyright laws.


This means that the PDF Planner CANNOT be:

- Shared with anyone (electronically or physically)

- Emailed to anyone

- Reprinted

- Copied

- Sold for a profit (digital or physical format)

- Manipulated or changed

- Altered or reproduced in any form without prior consent from Amplify Planner, LLC


PDFs of the planner are under strict copyright rules and it is meant for your personal use only. This means you can't share it with your friends, under any circumstances. You may not print a PDF of the planner or email it to anyone without the permission of Amplify Planner, LLC. If your friend or someone you know would like to use a PDF of the Amplify Planner, they must make a purchase that comes with a subsequent PDF or download samples directly from the downloads page.

Do you offer free inserts for the planner?

Yes! We have a ton of free functional inserts for your planner. Check out our Free Downloads page.

What pens work best?

The majority of your favorite pens will work great in the Amplify Planner! However, we suggest staying away from any alcohol-based or permanent pens or markers as they will bleed through the paper. Although we do use high-quality paper, if you have brand new markers or highlighters that are extra juicy, use caution, they may bleed through.

You can also check out our Amazon store for our favorite pen and planner accessory recommendations.

Do you sell any accessories that go with the planner?

What stickers do you recommend?

Here are the shops we love and recommend:

Alexandra Nicole Plans
A Vintage Girl Shop

Chelsea Brown Designs
Daisy Sticker Designs

Designed By Geeks

Dolce Planner

ERW Plans
KMStickers

Maria Talian Plans
Pretty Planner Creations

Sticky Samosa
The Jones Way

Vividly Rani


If you're wanting to use other stickers in the Amplify Planner and you're wondering about sizing, here are our column widths:

Tasks list: 1.81

Hourly timeline:1.68

Freedom boxes: 1.92


*The shops linked are independent from Amplify Planner, they're owned by individuals in our community and we love to support those who support us. If you have questions about a sticker order from one of these shops please contact them directly.


If you sell Amplify Planner stickers or accessories and want to be listed here, please reach out to us! We'd love to see what you've created to review your shop.

Planner Layout, Colors, and Bundles

Will my planner cover color look different than it does on my computer screen?

We do our best to represent the true planner color cover in each of our product photos.


However, the colors on any screen such as a laptop or phone can be altered depending on the screen and color settings of the device. So there is always a slight chance the cover color may not appear true to color on your device.

What are the specifications for the planner? (size, weight, paper, coil, page count, etc.)

Size: 7x10"   (7 3/8" x 10 1/8" with the cover and coil)

Width: 1/2 inch

Weight: 1.0 lbs

Coil: Metal

Page Count: 180

Paper: 80# bright white

Tabs: Mylar coated

Cover Material: Synthetic paper

Does it come in different languages?

At this time, Ampilfy Planner only comes in American English.

Is the planner dated?

Yes! The Amplify Planner is a dated, quarterly planner. We also offer an Undated version.

What should I use the Freedom Boxes for?

Anything you want!


Other users have used them for: meal planning, social media, workout tracker, sleep tracker, gratitude, word of the day, important deadlines and more!


Check out our Facebook Community to get inspiration and ideas from other Amplify Planner users!

Can I customize or personalize the planner?

We don't offer any customization when placing your order, however, feel free to use stickers, washi tape, and markers to make it your own!

Will you offer different cover colors each quarter?

Yes! We will offer new cover colors each quarter. Also keep in mind, colors from a previous quarter may not be offered again. Choose wisely ;) Our Facebook community suggests and votes on the colors for each quarter, if you want to help us choose the colors each quarter, join our Facebook community!

Can you choose a Monday or Sunday start day?

The Amplify Planner is a Sunday Monthly start, and a Monday Weekly start.

At this time we do not offer the option to choose your start day. If you'd prefer a different start day, we recommend purchasing our Undated Planner so you can decide which day of the week your planner starts.

How often are new planners released?

New planners are released each quarter.


We do our best to release the next month's quarter at least 3-4 months before the quarter begins.

What are Bundles?

Bundles include all four quarters in a single shipment (Q1, Q2, Q3, and Q4 for that calendar year). Each planner has a Sunday start monthly layout and a Monday start weekly layout. We do not offer bundles for Undated planners.


You have the option to choose one cover color for all four quarters. At this time we do not offer bundles in multiple color covers.

When are Bundles released?

We do our best to release new bundles 3-4 months before the new year begins.

Miscellaneous

Do you have an affiliate program?

At this time we do not offer an affiliate program, but we may in the future.

Still have questions?

Feel free to reach out to us, we'd be happy to help!